{"id":4609,"date":"2020-05-14T08:00:54","date_gmt":"2020-05-14T08:00:54","guid":{"rendered":"http:\/\/localhost:8080\/first-class-quality-comes-from-first-class-culture-jung-sik-park-head-of-quality-reliability-assurance\/"},"modified":"2026-07-29T15:03:07","modified_gmt":"2026-07-29T06:03:07","slug":"first-class-quality-comes-from-first-class-culture-jung-sik-park-head-of-quality-reliability-assurance","status":"publish","type":"post","link":"https:\/\/news.skhynix.com\/en\/first-class-quality-comes-from-first-class-culture-jung-sik-park-head-of-quality-reliability-assurance\/","title":{"rendered":"First-Class Quality Comes from First-Class Culture: Jung-Sik Park, Head of Quality & Reliability Assurance"},"content":{"rendered":"<p><!-- \ucf58\ud150\uce20 \uc2dc\uc791\ubd80\ubd84\uc774 \ubcf8\ubb38\ud14d\uc2a4\ud2b8\uac00 \uc544\ub2d0\uacbd\uc6b0 \uc6d0\ud558\ub294 \ud14d\uc2a4\ud2b8 \ub178\ucd9c --><\/p>\n<div style=\"display: none;\">Jung-Sik Park, Head of Quality &amp; Reliability Assurance, is ready to go to the extra mile to achieve the goals he has set at SK hynix.<\/div>\n<p><!-- \/\/ \ucf58\ud150\uce20 \uc2dc\uc791\ubd80\ubd84\uc774 \ubcf8\ubb38\ud14d\uc2a4\ud2b8\uac00 \uc544\ub2d0\uacbd\uc6b0 \uc6d0\ud558\ub294 \ud14d\uc2a4\ud2b8 \ub178\ucd9c --><\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"alignnone size-full wp-image-4330\" src=\"https:\/\/d18r0a86za96sg.cloudfront.net\/wp-content\/uploads\/2026\/05\/27193926\/01-TL-Park.jpg\" alt=\"\" \/><\/p>\n<p>Jung-Sik Park, Head of Quality &amp; Reliability Assurance, is ready to go to the extra mile to achieve the goals he has set at SK hynix. Whether this means studying a load of books or taking risks with new ideas, Park is always up for his next challenge with a quiet sense of confidence thanks to his experiences since joining the company back in 1990.<\/p>\n<p>With 30 years at SK hynix, Park has been building up a lot of experience in the manufacturing and testing fields. Since 2002, he has built a respected career as a leader at the Memory Production Headquarters, Product Development Headquarters, and PKG&amp;TEST Manufacturing Headquarters. In recognition of these capabilities, he was appointed Head of Quality &amp; Reliability Assurance in December 2018, therefore taking on responsibility for the quality of SK hynix\u2019s products.<\/p>\n<p>Interviewing Jung-Sik Park, we were deeply impressed by his philosophy that emphasized \u201cprinciples, learning, and growth.<\/p>\n<div style=\"height: 16px; line-height: 16px;\"><\/div>\n<div style=\"text-align: center;\">\n<div style=\"display: inline-block; max-width: 748px; width: 100%; text-align: left;\">\n<div style=\"height: 2px; background: #666666; margin-bottom: 6px;\"><\/div>\n<h3 class=\"sub-title\" style=\"margin: 0; line-height: 1.4;\">\u201cTest Expert\u201d Leading the Front Line of Semiconductor Quality Assurance<\/h3>\n<div style=\"height: 2px; background: #666666; margin-top: 6px;\"><\/div>\n<\/div>\n<\/div>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"alignnone size-full wp-image-4330\" src=\"https:\/\/d18r0a86za96sg.cloudfront.net\/wp-content\/uploads\/2026\/05\/27193931\/02-TL-Park.jpg\" alt=\"\" \/><\/p>\n<p>He is regarded as \u201cthe right person to design and lead the best quality.\u201d What does Park think about these evaluations and expectations? He put it down to the hard work of his colleagues, with none of his achievements possible if it was just him working alone.<\/p>\n<p>\u201cI believe SK hynix can be the best in the industry, but we are not the best yet. We can\u2019t be the best in the industry by continuing in the manner we\u2019ve been pursuing till now; what we need to do is keep trying new things and constantly seeking better quality. We\u2019re now doing our best with this vocation and will continue to commit ourselves to the advancement of our quality management and raise SK hynix to the highest level in the industry.\u201d<\/p>\n<p>Park has overseen tasks across various fields in his career so far, yet his role has always involved analyzing defects and establishing countermeasures. His interests have always been with defective products. Searching for failure rather than success is his main task, but he has never lost his positive mindset. Instead, he constantly challenged himself to learn from failures.<\/p>\n<p>\u201cIf you do nothing, you won\u2019t have to face failures, but this will go nowhere. Looking back to my life at the company, it seems like half of what I wanted to do ended up in failures; however, I\u2019ve always tried to gain something from every failure. It was very difficult at the time, but as for now, I think I was able to overcome failures easily by adopting a positive mindset about everything.\u201d<\/p>\n<p>He could accumulate unparalleled knowledge of SK hynix\u2019s products overall, since he has been dealing with various fields of the company\u2019s business. Whenever an issue arose, Park was determined to \u201cbe an expert in another field using this opportunity.\u201d<\/p>\n<p>\u201cI think learning from work rather than simply studying is the most effective way to become an expert. If you try hard to fully understand certain area of the business every time you take a new job, you can build the skills you need one by one. Solving an issue always gives me a great opportunity to learn properly about this area.\u201d<\/p>\n<p>Park\u2019s always-learning attitude eventually made him the leader of SK hynix\u2019s quality assurance. He defined his role as \u201ccreating a system that improves and manages the quality of the entire company, in order to provide products that customers want.\u201d In addition, he highlighted that there are two things that make it possible to satisfy the customers in a rapidly changing environment. The total product quality management system and the attitude toward it. By his word, \u201cfirst-class quality comes from a first-class culture.\u201d<\/p>\n<p>\u201cBefore taking part in quality assurance, I thought our products were simply not good enough to satisfy our customers; however, after closer inspection, I found that our products are already at the globally top level. The problem was not the product quality, but our unsatisfying quality management system. There might have been some \u201cthat\u2019ll do\u201d thoughts on our minds before, which is by all means intolerable. To be the number one in the industry, all members must be able to follow regulations carefully with even the tiniest little details. To realize this, we have been improving the way we work with the goal of achieving \u201cbetter quality management culture\u201d since last year, and \u2018regulation compliance\u2019 this year.\u201d<\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"alignnone size-full wp-image-4330\" src=\"https:\/\/d18r0a86za96sg.cloudfront.net\/wp-content\/uploads\/2026\/05\/27193935\/03-TL-Park.jpg\" alt=\"\" \/><\/p>\n<p>In addition, considering the importance of product quality from customers\u2019 perspectives, he reorganized the system into a customer-centered one. In the long term, he is also making great efforts to complete the Quality Management System (QMS) that can efficiently analyze and manage multiple complex variables that may occur during production processes. To achieve this, he established a new organization in charge of managing Advanced &amp; Quality System and plans to continue the discussions as soon as a master plan is established.<\/p>\n<p>\u201cThe amount of data accumulated during the wafer-making process is enormous, but we\u2019re not utilizing that data efficiently right now. We\u2019re building the data-driven QMS to combat this issue. I believe that QMS can contribute to the improvement of overall product quality; it won\u2019t be finished in a short period of time, but I believe it\u2019s just a matter of time.\u201d<\/p>\n<p>The impact of COVID-19 is affecting every aspect of the industry all around the world including the quality assurance work at SK hynix. Park is also preparing a plan to minimize the negative effects and show a strong performance once the market stabilizes later.<\/p>\n<p>\u201cThe market is stagnant overall and communication with customers has mostly stopped. As a result, we are receiving less complaints regarding quality in recent. However, when the situation settles down, we assume the accumulated problems would burst out all at once, so we are preparing an emergency response system in place for the future. When the COVID-19 pandemic passes and the market recovers, the quality issue will surely become an important factor in determining our competitiveness. To prepare for this, we are working hard to ensure internal stability and preparing solid measures.\u201d<\/p>\n<div style=\"height: 16px; line-height: 16px;\"><\/div>\n<div style=\"text-align: center;\">\n<div style=\"display: inline-block; max-width: 748px; width: 100%; text-align: left;\">\n<div style=\"height: 2px; background: #666666; margin-bottom: 6px;\"><\/div>\n<h3 class=\"sub-title\" style=\"margin: 0; line-height: 1.4;\">A \u201cPathfinder\u201d Paving the Way for the Future<\/h3>\n<div style=\"height: 2px; background: #666666; margin-top: 6px;\"><\/div>\n<\/div>\n<\/div>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"alignnone size-full wp-image-4330\" src=\"https:\/\/d18r0a86za96sg.cloudfront.net\/wp-content\/uploads\/2026\/05\/27193939\/04-TL-Park.jpg\" alt=\"\" \/><\/p>\n<p>Park has a firm philosophy about \u201cleadership\u201d. It is about how a leader should predict possible variables and prepare for five to ten years ahead. He always emphasizes that while anybody can solve issues afterward, only true leaders can prepare for issues in advance, and Park himself also aims to be one of them.<\/p>\n<p>Moreover, Park stresses that employees at SK hynix should pursue changes constantly. He said that a company can achieve the best in the industry only by pursuing something new without resting.<\/p>\n<p>For example, one of his most important achievements at SK hynix was shifting the goal of quality assurance from \u201cquality satisfying us\u201d to \u201cquality satisfying customers.\u201d<\/p>\n<p>When the yield rate remained between 80-85% during wafer tests, employees were satisfied with the result as they considered it to be \u201calmost perfect.\u201d However, as customer complaints continued and the re-testing ratio at the package testing stage remained high, Park thought that he should listen to the voice of the customers first.<\/p>\n<p>\u201cWe make and offer products to customers, and the customers pay for them. This means we must provide the value they expect. If we don\u2019t live up to their expectations, we can\u2019t be considered the best in the industry. That\u2019s why I thought we should change. I think that SK hynix is now able to achieve great performance thanks to the devoted efforts we made, and I\u2019d like to say thank you to my members for being supportive.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Jung-Sik Park, Head of Quality &amp; Reliability Assurance, is ready to go to the extra mile to achieve the goals he has set at SK hynix. Image Download Jung-Sik Park, Head of Quality &amp; Reliability Assurance, is ready to go to the extra mile to achieve the goals he has set at SK hynix. Whether [\u2026]<\/p>\n","protected":false},"author":23,"featured_media":4604,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_migrated_source_id":4983,"footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[6],"tags":[1279,109,1282,1283],"class_list":["post-4609","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-story","tag-executives","tag-interview","tag-jung-sik-park","tag-quality-reliability-assurance"],"acf":[],"_links":{"self":[{"href":"https:\/\/news.skhynix.com\/en\/wp-json\/wp\/v2\/posts\/4609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.skhynix.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.skhynix.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.skhynix.com\/en\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/news.skhynix.com\/en\/wp-json\/wp\/v2\/comments?post=4609"}],"version-history":[{"count":3,"href":"https:\/\/news.skhynix.com\/en\/wp-json\/wp\/v2\/posts\/4609\/revisions"}],"predecessor-version":[{"id":11976,"href":"https:\/\/news.skhynix.com\/en\/wp-json\/wp\/v2\/posts\/4609\/revisions\/11976"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.skhynix.com\/en\/wp-json\/wp\/v2\/media\/4604"}],"wp:attachment":[{"href":"https:\/\/news.skhynix.com\/en\/wp-json\/wp\/v2\/media?parent=4609"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.skhynix.com\/en\/wp-json\/wp\/v2\/categories?post=4609"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.skhynix.com\/en\/wp-json\/wp\/v2\/tags?post=4609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}